Emotional Intelligence

Do you have the complete trust of your staff?

1. Self Awareness

2. Self-Management

3. Social Awareness

4. Relationship Management

  • Emotional Self-Awareness, the ability to know yourself and understand your feelings.
  • Accurate Self-Assessment, understanding your strengths and weaknesses and their effects.
  • Self-Confidence, having faith in yourself and being willing to put yourself forward.
  • Emotional Self-Control, an important part of emotional maturity, controlling your feelings and/or expressing them in the appropriate settings is a key skill.
  • Achievement, i.e. being goal-oriented and being able to work toward your goals.
  • Initiative, being self-motivated, and having the ability to keep working despite setbacks.
  • Transparency, being honest and open, interacting with integrity and being trustworthy.
  • Adaptability, showing resilience and the ability to change course when necessary.
  • Optimism, having a positive outlook, hoping for the best and preparing for success.
  • Empathy, one of the pillars of the ability to form connections with others, understanding and acknowledging others’ emotions.
  • Service Orientation, being helpful, contributing to the group effort, and displaying good listening skills.
  • Organizational Awareness, the ability to explain yourself well and be aware of how you are being understood, as well as sensing the level of comprehension of your audience.
  • Inspirational Leadership, like being a good mentor, role model, and authority figure.
  • Influence, articulating points in persuasive, clear ways that effectively motivate others.
  • Conflict Management, having the skills to improve relationships, negotiate, and lead. The ability to settle disputes, differences of opinion, and misunderstandings.
  • Change Catalyst, recognizing and supporting the need for change, and making it happen.
  • Developing others, helping others build their skills and knowledge.
  • Teamwork and Collaboration, working with others in an effective manner.

We can train you to master the building blocks of emotional intelligence:

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 Find out how you feeling, what your emotions mean, and how these emotions can affect other

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